# Roborock: what people say on TikTok, Reddit, YouTube, X

Read 775 posts and comments on 2026-11-14; 624 were about Roborock. Full report with links: https://sociallisteningai.com/samples/brand-roborock/

Roborock owners overwhelmingly praise the brand for reliable, time-saving cleaning, with many reporting years of flawless service and strong pet-hair pickup. The biggest recurring problems are navigation and obstacle avoidance—robots get stuck on cords, rug edges, and under furniture—plus mopping that leaves floors too wet and can damage laminate. Customer support and repairability are major pain points, with reports of expensive repairs, unavailable parts, and units failing after a few years. The stair-climbing Saros Rover is the most exciting new feature, seen as a genuine breakthrough, though some worry about added complexity and cameras. Price is a common barrier, but Costco deals and discounts drive strong purchase intent.

**How it feels** (624 on-topic): 27% positive, 17% negative, 9% mixed, 47% neutral.
- TikTok: 335 (27% positive, 23% negative)
- YouTube: 184 (24% positive, 10% negative)
- Reddit: 90 (37% positive, 16% negative)
- X: 15 (13% positive, 0% negative)

Not included this time: Instagram (the source did not answer).

## What people like

- **Owners call Roborock the best vacuum they've bought, praising years of reliable service and huge time savings, especially with kids and pets.** (23 mentions)
  - "Roborock mop and vacuum. I mop the floors myself about twice a year now. All other times it’s the robot doing it. Looking into the snow blowing and grass cutting versions of these sort of robots. That should make life mu…" Reddit https://www.reddit.com/r/smartbuysforlife/comments/1wc7nvp/what_chore_have_you_managed_to_completely/
  - "Roborock has been the best vacuum I ever bought.. In July we decided to dump that POS Roomba and buy a Roborock Qrevo Edge 2. Best decision ever. So far we have used it 186 times, 153 hours, 6.9k square meters. Just the …" Reddit https://www.reddit.com/r/Roborock/comments/1xc3u1m/roborock_has_been_the_best_vacuum_i_ever_bought/
- **The Saros Rover's stair-climbing legs are seen as a genuine breakthrough and game changer, removing the need for one vacuum per floor.** (19 mentions)
  - "Finally!!! My robot vac will be able to avoid my laser security system that shoots tennis balls at the intruder when tripped 😂 All in all, that’s pretty cool though, good looking product!" YouTube https://www.youtube.com/watch?v=SuyBti4YC-Y&lc=UgxLujQEOoQMpGllsU54AaABAg
  - "To be fair, that is seriously impressive." YouTube https://www.youtube.com/watch?v=jXSqguJ3J0c&lc=Ugw3pb2HJ5_ZSDPAVll4AaABAg
- **People find the robot charming, naming it and treating it like a pet.** (9 mentions)
  - "Its that good its replaced the dog 😂" TikTok https://www.tiktok.com/@emgougs.3/video/7699821807955610913
  - "I might get one as a pet 😂" TikTok https://www.tiktok.com/@emgougs.3/video/7699821807955610913
- **Long-term owners report years of flawless service with minimal maintenance, and many plan to upgrade within the brand.** (7 mentions)
  - "Roborock has been the best vacuum I ever bought.. In July we decided to dump that POS Roomba and buy a Roborock Qrevo Edge 2. Best decision ever. So far we have used it 186 times, 153 hours, 6.9k square meters. Just the …" Reddit https://www.reddit.com/r/Roborock/comments/1xc3u1m/roborock_has_been_the_best_vacuum_i_ever_bought/
  - "I don't want to disappoint you but that's basically the same scenario with every current premium robovac manufacturer. I myself have a Xiaomi/Roborock that's been flawless since 9 years. My new Roborock is also flawless …" Reddit https://www.reddit.com/r/Roborock/comments/1tfmraq/seriously_regret_buying_roborock/omakmxj/
- **Pet owners say it removes dog and cat hair completely, and self-emptying docks make it a favorite for pet households.** (6 mentions)
  - "I bought roborock Q5+ Robot Vacuum with Self-Empty Dock and I love it. App works great and it picks up all the dog hairs. I run it every 2 days. Self emptying and each bag lasts 1-2 months." Reddit https://i.redd.it/yk4taxavmsph1.jpeg
  - "I love mine. literally changed my cleaning life for my busy house" TikTok https://www.tiktok.com/@emgougs.3/video/7699821807955610913
- **The app is praised for scheduling and easy setup, and local-only control via Home Assistant is a plus for privacy.** (5 mentions)
  - "Unboxing the new and improved Qrevo Q series mop vaccum from @RoborockUS 🫧🧹 I just set a cleaning schedule through the app, and my floors are already spotless…" TikTok https://www.tiktok.com/@taylor_ann_white/video/7701063604442909983
  - "This is brilliant. I use mine daily . I let it go round some stuff. Then do behind the furniture weekly . 😂😂😂😂😂😂😂" TikTok https://www.tiktok.com/@ourhousetohome1.0/video/7703307497389575446
- **Cheap second-hand units (around $250) still work great and are considered excellent value.** (3 mentions)
  - "You know that Roborock is also made in China right. But I feel you if you paid MSRP on it, you probably expect support. I got it second hand for $250 and cannot be more happy" Reddit https://www.reddit.com/r/Roborock/comments/1xc3u1m/roborock_has_been_the_best_vacuum_i_ever_bought/19rgl9qwqx00y/
  - "We got a second hand one & my partner just fixed the pump & it’s running great!" Reddit https://www.reddit.com/r/Roborock/comments/1twxqaj/is_anyone_who_has_had_a_roborock_for_1_year/opusq39/

## Complaints and problems

- **Robots get stuck on cords, rug edges, small bumps, and under furniture, sometimes getting lost or ending up outside.** (17 mentions)
  - "The app told me that my Roborock was stuck somewhere. I searched the house, couldn’t find it. Eventually noticed it at the bottom of the garden, stuck in long grass. Trying to escape maybe?!" TikTok https://www.tiktok.com/@ourhousetohome1.0/video/7703307497389575446
  - "mine is lost somewhere in the house 😂" TikTok https://www.tiktok.com/@ourhousetohome1.0/video/7703307497389575446
- **Customer support and repairability are poor: units are shipped to China for repairs, parts are unavailable, and some fail after a few years.** (11 mentions)
  - "Seriously regret buying Roborock.. Bought the saros 10 when it came out, thinking itd be best in class. I seriously regretted this and will never buy a roborock device ever again. If anyone knows a way to escalate this, …" Reddit https://www.reddit.com/r/Roborock/comments/1tfmraq/seriously_regret_buying_roborock/
  - "3 years for the cost of these things is abysmal. Robot vacuums are e-waste." Reddit https://www.reddit.com/r/RobotVacuums/comments/1q1g8cv/roborock_is_the_superior_brand_prove_me_wrong/nx5x5vd/
- **Cleaning is slow, taking hours per room, and clearing clutter for the robot takes as long as manual vacuuming.** (11 mentions)
  - "takes about 6 hours what i can do with a mop and bucket in about 5 minutes" TikTok https://www.tiktok.com/@emgougs.3/video/7699821807955610913
  - "I hate it and never used it again. It took half a day to clean a room properly and you need to empty it." TikTok https://www.tiktok.com/@ourhousetohome1.0/video/7703307497389575446
- **Mopping leaves floors too wet, can warp laminate, and spinning mops leave dirt in tile grout.** (10 mentions)
  - "the floor is soaked 😂😂😂" TikTok https://www.tiktok.com/@emgougs.3/video/7699821807955610913
  - "that floor is so wet" TikTok https://www.tiktok.com/@emgougs.3/video/7699821807955610913
- **Some owners gave up on theirs or turned it off out of frustration, and skeptics call robot vacuums pointless or a waste of money.** (9 mentions)
  - "ha ha I got rid of my one, for same excact reason [Tears of joy] never again [Tears of joy]" TikTok https://www.tiktok.com/@ourhousetohome1.0/video/7703307497389575446
  - "thats why i dont use mine one 🤣🙈" TikTok https://www.tiktok.com/@ourhousetohome1.0/video/7703307497389575446
- **Concerns about privacy and spying, and perception that the robot is a spy device.** (5 mentions)
  - "Send him a link to a robot vacuum and tell him you're thinking about buying it since the state of the floors is so concerning. I like our roborock but apparently it's a Chinese spy or something so your mileage may vary." Reddit https://www.reddit.com/r/Mommit/comments/1wju309/do_you_ever_wash_the_floors/
  - "these are little spy's going around your home spying on you" TikTok https://www.tiktok.com/@christinatmitsi/video/7700292730332712214
- **The Vibrarise mopping module breaks roughly every 18 months under daily mopping.** (1 mention)
  - "It arrived with the vibrarise module already broken. They asked me to ship everything to China, that I found unreasonable for a part that I could replace by myself (they claimed that it was impossible to do at home). Aro…" Reddit https://www.reddit.com/r/Roborock/comments/1twxqaj/is_anyone_who_has_had_a_roborock_for_1_year/opw5pyo/

## Questions people ask

- **Will it handle stairs, multiple floor levels, and obstacles, and is it stable around pets?** (10 mentions)
  - "Can it jump over the pile of clean laundry my wife asked me to put away last week?" YouTube https://www.youtube.com/watch?v=SuyBti4YC-Y&lc=UgzH1URRSAPf1-4n9qZ4AaABAg
  - "My kids are scared of the normal one, I don’t know what they’re gonna do when they see it, crawling up the stairs" YouTube https://www.youtube.com/watch?v=SuyBti4YC-Y&lc=Ugxl_cHl2l1c0TjkBg54AaABAg
- **How does it cope with pet hair, long human hair, and carpets?** (10 mentions)
  - "I am worried it won’t keep up with my pet hair. I have four dogs." TikTok https://www.tiktok.com/@christinatmitsi/video/7700292730332712214
  - "How is it with dog hair?" TikTok https://www.tiktok.com/@christinatmitsi/video/7700292730332712214
- **Which model to pick among Roborock, ECOVACS, Dreame, and others for specific floor types and needs?** (9 mentions)
  - "Which of these 7 robot vacuums would you buy? Looking for real-world advice. I'm trying to decide between these seven models: 1. Roborock Qrevo Curv 2 Flow 2. Roborock Qrevo 2 Pro 3. ECOVACS T90 PRO OMNI 4. ECOVACS X8 PR…" Reddit https://www.reddit.com/r/RobotVacuums/comments/1wv90zr/which_of_these_7_robot_vacuums_would_you_buy/
  - "Hi, I am trying to choose between the Roborock Saros 20, Roborock Saros 20 Sonic, and Roborock Qrevo Edge 2 Pro. My home has both carpets and open hardwood/tile floors. I need strong vacuuming performance on carpets, but…" YouTube https://www.youtube.com/watch?v=z3qBX2Qf0U0&lc=Ugy5oo2Ah5nCPuXQS7V4AaABAg
- **Does it mop, self-clean, and self-empty, and does the dock need bags or extra costs?** (7 mentions)
  - "does it mop" TikTok https://www.tiktok.com/@christinatmitsi/video/7700292730332712214
  - "does it empty itself?" TikTok https://www.tiktok.com/@myusalife4/video/7706262313963146509
- **Is it worth the high price, and will it stay under $2k?** (7 mentions)
  - "Мда и стоить он будет как одна почка лучше пока с обычным" TikTok https://www.tiktok.com/@thetechbadger/video/7701401963694509334
  - "Complete game changer and unlocks a whole new market if they can keep it under $2k." YouTube https://www.youtube.com/watch?v=jXSqguJ3J0c&lc=UgyLnD83o9rfwX4Vwox4AaABAg
- **Does it dry the floor after mopping, and is it safe for laminate and wood?** (6 mentions)
  - "please say it dries the floor after? that's way too wet for my liking and would mess laninate up quickly" TikTok https://www.tiktok.com/@emgougs.3/video/7699821807955610913
  - "your wood floor looks drenched dose it dry it 2 or do u have 2 get the mop out after 2 get the excess water 💧 up ?" TikTok https://www.tiktok.com/@emgougs.3/video/7699821807955610913
- **Are long-term owners actually happy after more than a year?** (1 mention)
  - "Is anyone who has had a Roborock for >1 year actually happy with it?. I'm struggling to find the positives. Problems with my $1,100 S8 MaxV Ultra: * gets "stuck" in places where it has plenty of room to get out (eg. unde…" Reddit https://www.reddit.com/r/Roborock/comments/1twxqaj/is_anyone_who_has_had_a_roborock_for_1_year/

## Buying signals

- **People say they need one, want one for pets, or plan to buy after seeing videos.** (14 mentions)
  - "I need this in my life! 🥹" TikTok https://www.tiktok.com/@myusalife4/video/7706262313963146509
  - "I think i definitely need one of them 🤩🤩" TikTok https://www.tiktok.com/@myusalife4/video/7706262313963146509
- **Current discounts and Black Friday deals are called amazing and drive purchases.** (10 mentions)
  - "That is an amazing deal!" TikTok https://www.tiktok.com/@christinatmitsi/video/7700292730332712214
  - "Massive price drop on roborock Robot Vacuum 😳 https://t.co/lwNJLt8nE4 https://t.co/WotnkORhFQ" X https://x.com/necessarygadget/status/1993717204001739136
- **People are actively deciding between models based on reviews and asking which to buy.** (6 mentions)
  - "Loving your videos. Really helping me decide on which one to get. Thanks for your service." YouTube https://www.youtube.com/watch?v=z3qBX2Qf0U0&lc=UgxkJ5tJzVHcXjjRhaV4AaABAg
  - "I've got 3 Roborock Ultra S8's running for 3 years on my 3 levels. Super happy. I'll eventually upgrade to the Saros 20's, likely next year. Not sure if I should get the "Sonic" version or the standard." YouTube https://www.youtube.com/watch?v=z3qBX2Qf0U0&lc=UgwsY4wczk1ztDuj53V4AaABAg
- **Giveaway commenters express strong desire to win or own the Saros 20 Neo.** (6 mentions)
  - "@Batters26 how good would this be in my house 😍" TikTok https://www.tiktok.com/@thetechbadger/video/7701401963694509334
  - "@The Chaos Runes this and a hetty would be brill lol" TikTok https://www.tiktok.com/@thetechbadger/video/7701401963694509334
- **Some are deinfluenced or put off by price and decide not to buy.** (4 mentions)
  - "thanks, i'm now deinfluenced 😂" TikTok https://www.tiktok.com/@ourhousetohome1.0/video/7703307497389575446
  - "Ok wont buy then, thank you for info" TikTok https://www.tiktok.com/@averagefinds/video/7705098111835720982
- **Buying from Costco for its no-questions return policy is a common hedge.** (3 mentions)
  - "Buy from Costco. Infinite exchange glitch." Reddit https://www.reddit.com/r/Roborock/comments/1tfmraq/seriously_regret_buying_roborock/omati1w/
  - "This fear is why I bought mine from Costco, where there is a 100% no questions asked return policy that is good for years." Reddit https://www.reddit.com/r/Roborock/comments/1tfmraq/seriously_regret_buying_roborock/omalwf8/
- **Owners of the arm model now want the legged Saros Rover too.** (1 mention)
  - "I just bought the one with the arm now I need the one with the legs too!?" YouTube https://www.youtube.com/watch?v=SuyBti4YC-Y&lc=Ugy8CEUHlVUZ3ty5EsF4AaABAg

## Compared with other brands

- **Roborock vs Dreame: Saros 20 is faster but louder, X60 is quieter and reaches better on hard floors; Dreame seen as more features for less money but weaker support.** (14 mentions)
  - "Nice comparison! I currently own both models (one for each floor) as well and agree with your statements. A couple of other differences I have noticed: -Saros S20 seems to clean more efficiently than the X60. For example…" YouTube https://www.youtube.com/watch?v=z3qBX2Qf0U0&lc=UgwhY9WCduRQcp2X86t4AaABAg
  - "Dieser Vergleich ist parteiisch, denn er lässt einfach die wichtigsten Features des X60 völlig weg: die weit ausschwenkbare Seitenbürste und Mop! Auf Teppich mag der Saros 20 besser sein, auf Hartboden gewinnt der Dreame…" YouTube https://www.youtube.com/watch?v=z3qBX2Qf0U0&lc=UgxJI8dnPneM9M2abGJ4AaABAg
- **Roborock is rated far above Roomba and Eufy on performance, and Roomba is called junk now.** (7 mentions)
  - "Roborock has been the best vacuum I ever bought.. In July we decided to dump that POS Roomba and buy a Roborock Qrevo Edge 2. Best decision ever. So far we have used it 186 times, 153 hours, 6.9k square meters. Just the …" Reddit https://www.reddit.com/r/Roborock/comments/1xc3u1m/roborock_has_been_the_best_vacuum_i_ever_bought/
  - "Roomba is the dumbest robot vacuum out there. I’ve had two (one was an older model, I wouldn’t have bought a second one but it was a gift), and I can’t believe how bad it is compared to Roborock and Eufy. All three are s…" Reddit https://www.reddit.com/r/AskReddit/comments/1ww2fzq/what_is_an_expensive_luxury_item_that_you_thought/
- **Xiaomi models are mentioned as an alternative, praised for value and support.** (4 mentions)
  - "I just feel sorry for you not being able to try Xiaomi models! 😋" Reddit https://www.reddit.com/r/RobotVacuums/comments/1q1g8cv/roborock_is_the_superior_brand_prove_me_wrong/nx5cmuh/
  - "No,no rollers as yet.Personally its not an option I'd want right now given the many teething issues with the systems right now.Maybe the tech will mature within a Year plus,right now,I see no great value in it.The spinni…" Reddit https://www.reddit.com/r/RobotVacuums/comments/1q1g8cv/roborock_is_the_superior_brand_prove_me_wrong/nx5g4j0/
- **Some switch from Roborock to cheaper rivals or Mova after failures.** (3 mentions)
  - "I feel like roborock is starting to lag. Just replaced my s8 maxv ultra with a different vacuum that’s less than half the price (not naming it so that people don’t think I’m astroturfing), and the suction, mopping, *and*…" Reddit https://www.reddit.com/r/AskReddit/comments/1xi811q/whats_an_expensive_1k10k_luxury_items_that/
  - "Our roborock died after 3 years due to a cliff sensor error. I’m trying my luck with mova" Reddit https://www.reddit.com/r/RobotVacuums/comments/1q1g8cv/roborock_is_the_superior_brand_prove_me_wrong/nx5h5f1/
- **Roborock vs Ecovacs: owners say Roborock is the best of the three after years of use.** (3 mentions)
  - "Agreed. Had two Roombas and an Ecovacs before Roborock. After 2 years I can say this is the best one." Reddit https://www.reddit.com/r/Roborock/comments/1xc3u1m/roborock_has_been_the_best_vacuum_i_ever_bought/19rgipnaynioz/
  - "My roomba still works well after 10 years" Reddit https://www.reddit.com/r/RobotVacuums/comments/1q1g8cv/roborock_is_the_superior_brand_prove_me_wrong/nx5zaqc/
- **Roborock is seen as superior to Mova and Dreame on build quality and track record.** (1 mention)
  - "Roborock is the Superior Brand - prove me wrong.. Yes, Mova and Dreame are feature rich and look extremely elegant in their designs, but hear me out - Roborock has them beat. After getting my hands on a few Roborock mode…" Reddit https://www.reddit.com/r/RobotVacuums/comments/1q1g8cv/roborock_is_the_superior_brand_prove_me_wrong/
- **Roborock vs Tapo: user weighs one-app convenience against Roborock's track record.** (1 mention)
  - "Tapo robot vacuum? How is it compare to Roborock?. I have been using the Tapo security system for a while, and I love it so much that I am willing to explore more things in the Tapo ecosystem. Next thing on my list is a …" Reddit https://www.reddit.com/r/Tapo/comments/1x5397l/tapo_robot_vacuum_how_is_it_compare_to_roborock/

## What people want next

- **Wants better cord and obstacle avoidance so it stops needing rescuing.** (7 mentions)
  - "u missed the cable, ours loves to get tangled up in those. then needs rescuing 😅" TikTok https://www.tiktok.com/@ourhousetohome1.0/video/7703307497389575446
  - "God forbid it finds a wire 🫪" TikTok https://www.tiktok.com/@ourhousetohome1.0/video/7703307497389575446
- **Wants a roller mop option and easier-to-clean roller mop.** (3 mentions)
  - "A shame neither of them have a roller mop" YouTube https://www.youtube.com/watch?v=z3qBX2Qf0U0&lc=UgzxP69LJMoEUg8ISPl4AaABAg
  - "Cleaning that roller mop looks like a nightmare. If they fix that, I would get it. But I'll be getting the regular spinning mop heads." YouTube https://www.youtube.com/watch?v=8LiKkS2XPYc&lc=UgxVKCK0HFFw79gZ9Yl4AaABAg
- **Wants better app: map backups, more customisation, longer routines, and a bag-full alert.** (2 mentions)
  - "I genuinely feel they could improve on the app though. Map backups, more map customisations, not limiting custom routines to 5 tasks per routine. Just to name a few." Reddit https://www.reddit.com/r/RobotVacuums/comments/1q1g8cv/roborock_is_the_superior_brand_prove_me_wrong/nx6b4tn/
  - "Is anyone who has had a Roborock for >1 year actually happy with it?. I'm struggling to find the positives. Problems with my $1,100 S8 MaxV Ultra: * gets "stuck" in places where it has plenty of room to get out (eg. unde…" Reddit https://www.reddit.com/r/Roborock/comments/1twxqaj/is_anyone_who_has_had_a_roborock_for_1_year/
- **Wants a version that works offline without app or Wi-Fi for privacy.** (2 mentions)
  - "I think you are looking more for a privacy respecting robot vacuum than an open source one. For this you can simply look for robot vacuums that work without an app and/or wifi. They are their own category. With a quick g…" Reddit https://www.reddit.com/r/opensource/comments/1xmnmxn/looking_for_open_source_vaccum/
  - "Thanks for mentioning Home Assistant. Would have loved to see it be integrated via Matter because of local control for all the people who don’t want their vacuum to spy on them." YouTube https://www.youtube.com/watch?v=8LiKkS2XPYc&lc=Ugx06TKUk3YOexYBfSJ4AaABAg
- **Wants a replaceable Vibrarise module that can be swapped at home instead of shipping the unit to China.** (1 mention)
  - "It arrived with the vibrarise module already broken. They asked me to ship everything to China, that I found unreasonable for a part that I could replace by myself (they claimed that it was impossible to do at home). Aro…" Reddit https://www.reddit.com/r/Roborock/comments/1twxqaj/is_anyone_who_has_had_a_roborock_for_1_year/opw5pyo/
- **Wants models segmented by home type (carpet vs tile, Western vs Asian homes).** (1 mention)
  - "Kinda wish manufactures would segment based on home types. Western/Asian homes. Carpets/hardwood vs tiles with minimal carpeting" YouTube https://www.youtube.com/watch?v=z3qBX2Qf0U0&lc=Ugz7WIUBp9Vu3iN0Rmh4AaABAg
- **Wants stair-climbing for multi-floor homes.** (1 mention)
  - "I have 3 floors. Desperately need something like this and safe me hours on cleaning" YouTube https://www.youtube.com/watch?v=SuyBti4YC-Y&lc=Ugz5MTLEQJuVisULnS14AaABAg

## Quotes

> It arrived with the vibrarise module already broken. They asked me to ship everything to China, that I found unreasonable for a part that I could replace by myself (they claimed that it was impossible to do at home). Around 18 months after the initial replacement, it broke again and I replaced it again. Another 18 months later, it broke again and I accepted that this module wasn't designed to mop …
> -- u/cris231976 on Reddit, https://www.reddit.com/r/Roborock/comments/1twxqaj/is_anyone_who_has_had_a_roborock_for_1_year/opw5pyo/

> Had to chuck mine away, it sucked up my puppies poop off the training mat and spread it all round the living room😫😫😫😫😫😫😫😫😫😫😫
> -- @googleprincess5 on TikTok, https://www.tiktok.com/@ourhousetohome1.0/video/7703307497389575446

> Seriously regret buying Roborock.. Bought the saros 10 when it came out, thinking itd be best in class. I seriously regretted this and will never buy a roborock device ever again. If anyone knows a way to escalate this, please let me know. Im in Singapore if that matters. It broke down within 2 months of purchase - kept repeating "mop mount installed" again and again every few seconds. Went to the…
> -- u/warduckie on Reddit, https://www.reddit.com/r/Roborock/comments/1tfmraq/seriously_regret_buying_roborock/

> This is the one I've been waiting for. Now I do not need a robo vac for every level
> -- @sasquatch942 on YouTube, https://www.youtube.com/watch?v=SuyBti4YC-Y&lc=UgwDatC7Pjg0PBdx-gh4AaABAg

> How does your Roborock perform on a carpet? I just got mine and it takes several hours for it to clean carpet in every single room and it constantly reports as stuck even though there is nothing next to it. I am trying to figure out if I have a defective unit or that it still “recognizes” the floor. Is adding a carpet the proper way to go about it? I was going to let it do the full house clean and…
> -- @oliaadkins7191 on YouTube, https://www.youtube.com/watch?v=z3qBX2Qf0U0&lc=UgzgSAaxSrNvHFaJcgx4AaABAg

> I have owned one for a year, parts replacement are hard, it keeps getting stuck out of the base...😅😢. It gets stuck randomly. Nevertheless the app is great, you give it some tlc and it keeps going. (Currently on a problem with resetting it bc it doesn't want to work).
> -- @zadhi1290 on YouTube, https://www.youtube.com/watch?v=S9R6UASF_fQ&lc=UgzcjVYFPgteNLEBnFp4AaABAg