# Monos: what people say on TikTok, Reddit, YouTube, X

Read 275 posts and comments on 2026-11-14; 133 were about Monos. Full report with links: https://sociallisteningai.com/samples/brand-monos/

Monos is loved for its sleek, premium look and for luggage that survives years of heavy travel, with warranty service that often goes beyond expectations. The biggest recurring problems are shells that scratch and scuff quickly, a Hybrid line that feels heavy for its usable space, and a growing unease about AI-generated ads that makes the brand feel less authentic. Shoppers keep asking whether the carry-on truly fits airline sizers, how the warranty really works, and how Monos stacks up against Away, July and Briggs & Riley. Sales and Black Friday pricing are a strong purchase trigger, and people want more neutral colors, lighter bags and clearer proof of long-term durability.

**How it feels** (133 on-topic): 44% positive, 7% negative, 10% mixed, 39% neutral.
- Reddit: 56 (38% positive, 9% negative)
- X: 18 (28% positive, 17% negative)
- YouTube: 23 (22% positive, 0% negative)
- TikTok: 36 (78% positive, 3% negative)

Not included this time: Instagram (the source did not answer).

## What people like

- **Sleek minimalist look, premium feel and nice colors are a big draw** (11 mentions)
  - "Is Monos Luggage Worth It? My Honest Review After Nearly 3 Years. I just posted a review on my blog with my take on Monos after 3 years of use. Quick Take: **Would I buy Monos again?** **Absolutely.** **Pros:** * Durable…" Reddit https://www.reddit.com/r/Monos/comments/1upy65v/is_monos_luggage_worth_it_my_honest_review_after/
  - "I purchased Monos luggage when they only had 10 or so reviews. I was looking for a specific color and a sleek look. I took a chance and it's my only luggage now. I use the regular carry-on all the time and it has lasted …" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ov88k74/
- **Good value when bought on sale, during Black Friday or with cash-back rewards** (8 mentions)
  - "It's about $800 on monos website, and monos luggage is fire." Reddit https://i.redd.it/yvdrrat9b9kh1.jpeg
  - "I got the one prize that seemed good today the monos carry on luggage. Otherwise I agree I don’t want the other prizes cash is better!" Reddit https://www.reddit.com/r/Wealthsimple/comments/1xcvbhe/boo_to_the_merchants_prizes/
- **Luggage holds up well over years of frequent travel with no functional issues** (7 mentions)
  - "Is Monos Luggage Worth It? My Honest Review After Nearly 3 Years. I just posted a review on my blog with my take on Monos after 3 years of use. Quick Take: **Would I buy Monos again?** **Absolutely.** **Pros:** * Durable…" Reddit https://www.reddit.com/r/Monos/comments/1upy65v/is_monos_luggage_worth_it_my_honest_review_after/
  - "I purchased Monos luggage when they only had 10 or so reviews. I was looking for a specific color and a sleek look. I took a chance and it's my only luggage now. I use the regular carry-on all the time and it has lasted …" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ov88k74/
- **Customers rave about the brand, keep upgrading and recommend it** (6 mentions)
  - "[r/level8](r/level8)[luggage](r/level8) and [r/Monos](r/Monos) make some pretty solid products. This was our setup for our honeymoon in Japan. We took our level 8 Grace suitcases. 20" ext carry-on and our 28" checked bag…" Reddit https://www.reddit.com/r/LuggageComparisons/comments/1xvrh83/11_day_trip_to_japan_luggage_recommendations/
  - "In my experience Delsey has a very wide range of quality. We had a luggage set that didn't survive 2 years of travel because it was their cheaper range. My understanding is, if you pay for their top line of luggage, you'…" Reddit https://www.reddit.com/r/LuggageComparisons/comments/1xujsz4/delsey_luggage_bag_still_worth_it/
- **Warranty claims get resolved generously, sometimes with a brand-new replacement in store** (3 mentions)
  - "Luggage covers are worth it. Just wanted to post the wear on my luggage cover after just one trip with my brand new luggage (that Monos graciously replaced for me a few month ago from a warranty claim) Wasn’t expecting t…" Reddit https://www.reddit.com/r/Monos/comments/1we1vk3/luggage_covers_are_worth_it/
  - "walked into monos store with broken luggage, they dont bother to fix anything, or ask you to send it in, they just send you a brand new one" Reddit https://www.reddit.com/r/Wealthsimple/comments/1w1lkxh/cashback_store/
- **Luggage covers keep bags looking brand new after rough handling** (3 mentions)
  - "Luggage covers are worth it. Just wanted to post the wear on my luggage cover after just one trip with my brand new luggage (that Monos graciously replaced for me a few month ago from a warranty claim) Wasn’t expecting t…" Reddit https://www.reddit.com/r/Monos/comments/1we1vk3/luggage_covers_are_worth_it/
  - "I purchased Monos luggage when they only had 10 or so reviews. I was looking for a specific color and a sleek look. I took a chance and it's my only luggage now. I use the regular carry-on all the time and it has lasted …" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ov88k74/
- **Friendly customer service and easy price adjustments** (2 mentions)
  - "DM us your order number and email – we can make it easy and price adjust." Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/p5ixea3/
  - "Thank you @Monos for your wonderful customer service and pretty luggage 🤍 #monosluggage #travel" TikTok https://www.tiktok.com/@kimberlydegarmo/video/7703553351769754910

## Complaints and problems

- **Shell scratches and scuffs easily, looks worn fast** (4 mentions)
  - "Monos Luggage. As someone who loves all things bags/luggage/travel, I've owned several 'premium' bags in my day. I've also owned some cheaper bags and luggage as well. When my hybrid soft/hard shell Topo Global carry-on …" Reddit https://www.reddit.com/r/UninfluencedReviews/comments/1wrxcsr/monos_luggage/
  - "Is Monos Luggage Worth It? My Honest Review After Nearly 3 Years. I just posted a review on my blog with my take on Monos after 3 years of use. Quick Take: **Would I buy Monos again?** **Absolutely.** **Pros:** * Durable…" Reddit https://www.reddit.com/r/Monos/comments/1upy65v/is_monos_luggage_worth_it_my_honest_review_after/
- **Hybrid line is noticeably heavier than competitors, even empty, with less usable space** (4 mentions)
  - "Most carry-on rules limit the size to 22"x14"x9". The Carry-on, the Carry-on Pro, and the Hybrid Carry-on all fit within those parameters, and are actually exactly those sizes. The rest of what they term "carry-ons" do n…" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ov4chgj/
  - "Well for a carry-on, it's more like your problem to deal with, and the Hybrid can be a bit heavy, as it's almost 9 lbs. The Classic Carry-on is just over 7 lbs., and the Pro is almost 8 lbs. Problematically, the Hybrid a…" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ovdue7e/
- **Started running AI-generated ads, feels inauthentic** (3 mentions)
  - "monos has started making AI slop ads so if anyone asks i got my luggage before that 🥀" X https://x.com/lunyatics/status/2089740417235407340
  - "This just made me think of the Tesla stickers" X https://x.com/tnsipla/status/2089779116622889346
- **Feels overpriced for what you get** (2 mentions)
  - "Yes. The Monos Carry On, I guess, is still somewhat of an okay deal, but that’s assuming you want to buy an overpriced luggage anyway. The AirPods Pro 3 were a very good deal at $296 + no tax - it was close to ATL on the…" Reddit https://i.redd.it/9fe92mkwtmvh1.jpeg
  - "I have their carryon and medium check-in luggage. They’re fine, but I definitely don’t think they’re worth the money I paid. I’ve used the carryon for business trips for about four years, and nothing has broken yet. That…" Reddit https://i.redd.it/iawy7kpewiyh1.jpeg
- **Warranty didn't cover a $720 bag that broke twice** (2 mentions)
  - "This was super helpful. Thank you. All these companies have the same issues pretty much. Looking to buy a luggage set and monos is the only option in my price range and this is good to know." YouTube https://www.youtube.com/watch?v=L37VhWwuqVY&lc=UgyOQjVlJ3oFwPPPDqx4AaABAg
  - "Couple things. Great video! I came across this looking up reviews of the check-in. I'll get the "extended". Thank you. I love that you read the warranty and realized what was covered and not. I appreciate it the vid. Tha…" YouTube https://www.youtube.com/watch?v=L37VhWwuqVY&lc=UgxR_C09-M4scvNkOtB4AaABAg
- **Customer service refused to honor a sale that started right after purchase** (1 mention)
  - "Wait is this actually true? Monos absolutely refused to honor a mother's day gift event that started one day after I bought my luggage. Customer service wasn't polite about it either." Reddit https://www.reddit.com/r/Monos/comments/1xorol3/25_black_friday_match/
- **Handle gets stuck when the bag is packed full** (1 mention)
  - "Agreed re: Monos being very fast wearing and easy to scratch. Also, if packed to capacity, the handle regularly gets stuck with mine. I just bought entire family new luggage for Europe over the summer and was so disappoi…" Reddit https://www.reddit.com/gallery/1wrxcsr

## Questions people ask

- **Does the carry-on actually fit airline sizers, especially international ones?** (5 mentions)
  - "isnt' the carry on plus less likely to fit international carry on sizers?" YouTube https://www.youtube.com/watch?v=wlgvgZjBRCo&lc=UgxT3BV44B3GLxOSkWp4AaABAg
  - "thinking about the monos carry-on. i have been looking for a new carry-on that is lightweight but still durable enough for frequent trips. i found a nice one on monos that i really liked, the standard carry-on in a neutr…" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/
- **Which Monos model or size should I pick for my trips?** (4 mentions)
  - "Which Monos luggage is right for you? From Classic to Aluminum, carry-on to check-in. We broke it all down so you don't have to.. Four collections, four [carry-on](https://monos.com/collections/carry-on-luggage) sizes, f…" Reddit https://www.reddit.com/r/Monos/comments/1ufrsep/which_monos_luggage_is_right_for_you_from_classic/
  - "Would you recommend check-in large?. I’m looking to buy my first checked luggage and I’m considering the monos check-in large. For those that have this luggage, would you recommend it or something else? I fly maybe 2 or …" Reddit https://www.reddit.com/r/Monos/comments/1tw9m32/would_you_recommend_checkin_large/
- **How does it hold up to airline handling and scratches over time?** (3 mentions)
  - "thinking about the monos carry-on. i have been looking for a new carry-on that is lightweight but still durable enough for frequent trips. i found a nice one on monos that i really liked, the standard carry-on in a neutr…" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/
  - "Honest Opinions: Away vs. Monos vs. July. Hi! I’m in need of a new luggage set and want to know honest takes on these three brands as I’m deciding between them. I’ve heard very mixed reviews on the customer service which…" Reddit https://www.reddit.com/r/LuggageComparisons/comments/1owy8uv/honest_opinions_away_vs_monos_vs_july/
- **How does Monos compare to Away and July on service and durability?** (3 mentions)
  - "Honest Opinions: Away vs. Monos vs. July. Hi! I’m in need of a new luggage set and want to know honest takes on these three brands as I’m deciding between them. I’ve heard very mixed reviews on the customer service which…" Reddit https://www.reddit.com/r/LuggageComparisons/comments/1owy8uv/honest_opinions_away_vs_monos_vs_july/
  - "Looking to buy new luggage set, specifically for a trip to Japan. Away luggage is one I am looking at, why should I buy Away over other brands such as Monos or Samsonite that are similar priced, if not cheaper?" Reddit https://www.reddit.com/r/awayluggage/comments/1wjq43s/hi_rawayluggage_im_sarah_svp_of_brand_at_away/
- **How does the warranty work and is Warranty+ worth paying for?** (2 mentions)
  - "Honest Opinions: Away vs. Monos vs. July. Hi! I’m in need of a new luggage set and want to know honest takes on these three brands as I’m deciding between them. I’ve heard very mixed reviews on the customer service which…" Reddit https://www.reddit.com/r/LuggageComparisons/comments/1owy8uv/honest_opinions_away_vs_monos_vs_july/
  - "Hi there – thank you for considering us, and it's a fair question. One thing worth clarifying: Warranty+ is completely optional. Every Check-In Large already comes with our Lifetime Warranty at no extra cost. It covers t…" Reddit https://www.reddit.com/r/Monos/comments/1xsdlhu/monos_check_in_large_vs_away_the_large/
- **Was the cracked luggage overpacked, and did the company respond when emailed?** (2 mentions)
  - "did you email them about it? if so, what did they say?" TikTok https://www.tiktok.com/@juliuranga1/video/7683660423018712334
  - "Hi, just wondering when your luggage cracked, was it full of stuff inside or was there still some space left? Idk if I should buy stuff in small compartment bags or leave them out to fill up the luggage." TikTok https://www.tiktok.com/@juliuranga1/video/7683660423018712334
- **Is this post an ad?** (1 mention)
  - "IT SAYS ITS AN AD !!!!" TikTok https://www.tiktok.com/@victoriiahan/video/7692482034266049800

## Buying signals

- **Deciding to buy a Monos carry-on, often after reading owner reviews** (3 mentions)
  - "thinking about the monos carry-on. i have been looking for a new carry-on that is lightweight but still durable enough for frequent trips. i found a nice one on monos that i really liked, the standard carry-on in a neutr…" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/
  - "oh good timing, i was just about to buy it" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ovcgfqi/
- **Waiting for or using the sale to purchase** (2 mentions)
  - "They have their sale right now. It’s the best time to get it!" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ov63s0j/
  - "I know!!! I was just on the website because someone was asking in another sub about what set of luggage to get for under $500 so I checked what Monos would be with the sale." Reddit https://www.reddit.com/r/Monos/comments/1xptys8/run_50_off_certain_items_in_their_quiet_bf_sale/
- **Bought or received Monos as a gift or registry item** (2 mentions)
  - "Won $10 bucks, bought a $450 piece of luggage from Monos. Now I'm about to have a $440 piece of luggage delivered to my door next week. It ain't much, but it's honest work!" Reddit https://i.redd.it/ib9heix56ivh1.png
  - "Luggage!! We had some Beis and Monos luggage and people have been buying them up for us - which is super helpful because we’re going on our honeymoon right after our wedding" Reddit https://www.reddit.com/r/weddingplanning/comments/1x9m2mt/registry_advice/
- **Planning to buy the Hybrid Carry-On for international flights** (1 mention)
  - "Thanks for the review 😊I would be considered to get just Hybrid carry on to make sure for my intl flight ✈️ and don’t need to check in the bag." YouTube https://www.youtube.com/watch?v=wlgvgZjBRCo&lc=UgwlpyHjky8xAhDg6o14AaABAg
- **Considering Monos check-in large as first checked bag** (1 mention)
  - "Would you recommend check-in large?. I’m looking to buy my first checked luggage and I’m considering the monos check-in large. For those that have this luggage, would you recommend it or something else? I fly maybe 2 or …" Reddit https://www.reddit.com/r/Monos/comments/1tw9m32/would_you_recommend_checkin_large/
- **Considering Monos for frequent business travel** (1 mention)
  - "Monos carry on luggage and duffle. Hey all, I do travel for 2-7 days three to four times a month across Canada. Looking at getting a carry on luggage (for 3-7 days) and metro duffle for 1-3 days. I’m a guy, so might have…" Reddit https://www.reddit.com/r/MedicalScienceLiaison/comments/1xr9hn2/monos_carry_on_luggage_and_duffle/
- **Stocking up the cart with more pieces for the family** (1 mention)
  - "@Monos thanks for the tip! Stocking up my cart with more pieces for the fam #travel #luggage #CapCut" TikTok https://www.tiktok.com/@chels.hotmessexpress/video/7707038689121160462

## Compared with other brands

- **Compared with Delsey, Level8 and Nobl on the same shopping shortlist** (5 mentions)
  - "Monos/Away/Level8/Nobl. I am looking for a medium check-in with aluminum frame or aluminum. I have had multiple bags break within the past few years and I am sick of replacing them, so I am willing to go with something a…" Reddit https://www.reddit.com/r/LuggageComparisons/comments/1tf1r64/monosawaylevel8nobl/
  - "Thoughts on my new Monos Carry-on Plus. My Delsey finally gave out after around 15 years so I've spent some time lately obsessing about the various replacement choices and wanted to give back to this site a little. First…" Reddit https://www.reddit.com/r/LuggageComparisons/comments/1xcm2gp/thoughts_on_my_new_monos_carryon_plus/
- **Compared with Away as the main rival in the premium DTC segment** (4 mentions)
  - "Luggage rant - Away, Monos, Travelpro, Briggs and Riley, Tumi, Rimowa. Look, I need to get this off my chest because the internet has officially lost its collective mind over suitcases. When did buying luggage turn into …" Reddit https://www.reddit.com/r/LuggageComparisons/comments/1uqp4rz/luggage_rant_away_monos_travelpro_briggs_and/
  - "Honest Opinions: Away vs. Monos vs. July. Hi! I’m in need of a new luggage set and want to know honest takes on these three brands as I’m deciding between them. I’ve heard very mixed reviews on the customer service which…" Reddit https://www.reddit.com/r/LuggageComparisons/comments/1owy8uv/honest_opinions_away_vs_monos_vs_july/
- **Compared with Briggs & Riley, which Reddit favors for lifetime warranty** (2 mentions)
  - "What is the best checked-in luggage? YouTube and Reddit have the exact opposite opinions and it's confusing me.. On YouTube, people claim Away and Monos are the best, but then I come to Reddit and everyone is saying it's…" Reddit https://www.reddit.com/r/BuyItForLife/comments/1oys6ao/what_is_the_best_checkedin_luggage_youtube_and/
  - "Luggage rant - Away, Monos, Travelpro, Briggs and Riley, Tumi, Rimowa. Look, I need to get this off my chest because the internet has officially lost its collective mind over suitcases. When did buying luggage turn into …" Reddit https://www.reddit.com/r/LuggageComparisons/comments/1uqp4rz/luggage_rant_away_monos_travelpro_briggs_and/
- **Compared with Samsonite as cheaper and more reliable** (2 mentions)
  - "Agreed re: Monos being very fast wearing and easy to scratch. Also, if packed to capacity, the handle regularly gets stuck with mine. I just bought entire family new luggage for Europe over the summer and was so disappoi…" Reddit https://www.reddit.com/gallery/1wrxcsr
  - "Looking to buy new luggage set, specifically for a trip to Japan. Away luggage is one I am looking at, why should I buy Away over other brands such as Monos or Samsonite that are similar priced, if not cheaper?" Reddit https://www.reddit.com/r/awayluggage/comments/1wjq43s/hi_rawayluggage_im_sarah_svp_of_brand_at_away/
- **Compared with Rimowa, Tumi and TravelKing on aluminum luggage price and ranking** (2 mentions)
  - "https://ca.monos.com/products/aluminum-carry-on?variant=54339631644982 this is the Aluminum Carry-On. Not the hybrid or the regular ones. for comparison, they can cost a lot more https://www.rimowa.com/ca/en/luggage/colo…" Reddit https://i.redd.it/yvdrrat9b9kh1.jpeg
  - "Best Aluminum Luggage 2026 (Amazon Links): 👇 6. TRAVELKING All Aluminum Carry-On Luggage - https://geni.us/ked7 5. Level8 Gibraltar Aluminum Carry-On Luggage - https://geni.us/ZCZ7A 4. Away The Carry-On Aluminum Edition…" YouTube https://www.youtube.com/watch?v=ExQUJcW7aG8&lc=UgzVrtwsJuyFaOOc5Dh4AaABAg
- **Compared with Travelpro, whose wheels are smoother** (1 mention)
  - "I got a travel elite platinum hard side carry on off of HiBid.com for $80 Canadian. Wouldn’t pay full price for it but it’s the best luggage I’ve ever had. The wheels are smooth and my 2 year old was pushing around a 30l…" Reddit https://www.reddit.com/r/ManyBaggers/comments/1xt5ijc/trying_to_decide_between_travelpro_carry_ons/
- **Compared with Away and Samsonite on Black Friday deals** (1 mention)
  - "Black Friday luggage deals 2026: Away vs Monos vs Samsonite. Which is worth buying? https://t.co/V3hXPwDep2 Samsonite is advertising carry-on luggage from $129.99, while Monos offers 25% off and Away is promoting qualify…" X https://x.com/BNTBriefing/status/2121092689722843222

## What people want next

- **Wants reassurance on long-term durability before buying** (3 mentions)
  - "thinking about the monos carry-on. i have been looking for a new carry-on that is lightweight but still durable enough for frequent trips. i found a nice one on monos that i really liked, the standard carry-on in a neutr…" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/
  - "the luggage cover tip is something i never would have thought of but it makes total sense. i've had bags get wrecked by handlers before and dealing with it after is such a pain. been going back and forth on the monos for…" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ovcitnk/
- **Wants more neutral color options** (2 mentions)
  - "I have the light blue carry on and check in large. White terrazzo for the medium check in. I’ve used the luggage covers for all of my trips. My bags look brand new. The covers look horrendous 🤣 I wanted something a litt…" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ovdvnxe/
  - "the covers really do look rough lol but my bags have held up fine without them so i never bothered. champagne is a good call though, way easier to build around than the bright colors. i kind of regret going bold on my fi…" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ovr4diy/
- **Wants lighter carry-on with more usable volume** (2 mentions)
  - "Most carry-on rules limit the size to 22"x14"x9". The Carry-on, the Carry-on Pro, and the Hybrid Carry-on all fit within those parameters, and are actually exactly those sizes. The rest of what they term "carry-ons" do n…" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ov4chgj/
  - "Well for a carry-on, it's more like your problem to deal with, and the Hybrid can be a bit heavy, as it's almost 9 lbs. The Classic Carry-on is just over 7 lbs., and the Pro is almost 8 lbs. Problematically, the Hybrid a…" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ovdue7e/
- **Wants more scratch-proof bags** (1 mention)
  - "I use it for all of my check in and my bags still look amazing. If I didn’t use them, they would probably be wrecked. I wish the bags were a more scratch proof/the handlers were more gentle." Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/ovdw30m/
- **Wants discount codes for hybrid trunks** (1 mention)
  - "I am looking to buy 2 hybrid medium trunks. Any discount codes?" Reddit https://www.reddit.com/r/Monos/comments/1ulhjng/thinking_about_the_monos_carryon/p5f2jny/
- **Wants zipperless bags** (1 mention)
  - "I am also seeing that they do not carry zipperless bags, which I really wanted. But you are right, their warranty is top notch." Reddit https://www.reddit.com/r/LuggageComparisons/comments/1tf1r64/monosawaylevel8nobl/om6xpr5/

## Quotes

> monos is da 🐐 no 🧢
> -- @mocktailpapi on X, https://x.com/mocktailpapi/status/2060819288110334275

> a real og, if you will
> -- @Mojey117 on X, https://x.com/Mojey117/status/2089742556426809569

> This was super helpful. Thank you. All these companies have the same issues pretty much. Looking to buy a luggage set and monos is the only option in my price range and this is good to know.
> -- @LaVictoireRosee on YouTube, https://www.youtube.com/watch?v=L37VhWwuqVY&lc=UgyOQjVlJ3oFwPPPDqx4AaABAg

> Wait is this actually true? Monos absolutely refused to honor a mother's day gift event that started one day after I bought my luggage. Customer service wasn't polite about it either.
> -- u/fleeko on Reddit, https://www.reddit.com/r/Monos/comments/1xorol3/25_black_friday_match/

> Agreed re: Monos being very fast wearing and easy to scratch. Also, if packed to capacity, the handle regularly gets stuck with mine. I just bought entire family new luggage for Europe over the summer and was so disappointed with my singular Monos carry-on after a handful of flights, I moved us all back to Samsonite.
> -- u/Icy-Adhesiveness9030 on Reddit, https://www.reddit.com/gallery/1wrxcsr

> Unboxing: His & Hers Edition ✈️ @Monos Hybrid Carry-On Plus and Metro Tote arrived in time for my next trip, and I'm already loving all the thoughtful details. …
> -- @desiree_amaya on TikTok, https://www.tiktok.com/@desiree_amaya/video/7704288830295149832