# HexClad: what people say on TikTok, Reddit, YouTube, X

Read 746 posts and comments on 2026-11-14; 513 were about HexClad. Full report with links: https://sociallisteningai.com/samples/brand-hexclad/

HexClad's biggest strength is a loyal group of long-term owners who say the pans hold up for years, brown food well and clean up easily, and many buyers are drawn in by the brand's look, the Gordon Ramsay association and Costco bundles. The dominant problem is that eggs and other foods stick badly for a large share of users, and the nonstick coating flakes or wears out within months to a couple of years. Warranty and customer service complaints are widespread, with people saying claims get deflected as wear and tear or answered with replacement loops instead of refunds. A recurring surprise is how often the free-pan promo codes and discount offers backfired through cancellations, sold-out sites and laggy checkout, and how much of the conversation is really about trust in the marketing and coating safety rather than cooking.

**How it feels** (513 on-topic): 20% positive, 41% negative, 12% mixed, 27% neutral.
- TikTok: 256 (25% positive, 43% negative)
- X: 71 (6% positive, 48% negative)
- Reddit: 63 (10% positive, 62% negative)
- YouTube: 123 (23% positive, 20% negative)

Not included this time: Instagram (the source did not answer).

## What people like

- **Long-term owners say the pans hold up for years, still look like new and stay nonstick with no peeling** (16 mentions)
  - "I bought a Hexclad wok about 6 weeks ago out of curiosity. I've been cooking everything in it to try and put it through its paces. Deep frying french fries, Chow Mien, Fried rice, red and white pastas and sauces, boiling…" YouTube https://www.youtube.com/watch?v=uMSz4FeERjI&lc=UgzAj6QRfY4WfCSuqxp4AaABAg
  - "I love my hexclads I really love them I use them everyday mine does not peel I’m going to go get a picture of my wok from the sink rn it’s probably a year or two old are you guys properly oiling them? I only have one tha…" TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
- **Food doesn't stick when the pan is properly preheated and oiled, even eggs, which convinces skeptics** (11 mentions)
  - "When you got your hex clad, did you do what they told you to do which was heat up the pans how to take care of them because I’ve had no problems with mine. We took them out of the box and we did exactly what they told us…" TikTok https://www.tiktok.com/@christinadalacasa/video/7688388536688545038
  - "I have the same pans, no issues here." TikTok https://www.tiktok.com/@christinadalacasa/video/7688388536688545038
- **Easy to clean by hand, often just a wipe, and handles stay cool** (4 mentions)
  - "I use stainless steel frying pans. I've done all my frying pan cooking it them and pretty much retired my cast iron frying pans. All my other cooking is in my Hexclad pots. There is nothing I've thrown at them that they …" YouTube https://www.youtube.com/watch?v=uMSz4FeERjI&lc=UgzuSmjEQmERptqU9AZ4AaABAg
  - "I have not had a single thing stick to my hex clad in 6 1/2 years. You are cooking on too low or too high temperature and if you put that pan in water for five minutes and then use almost any sponge that is off the pan." Reddit https://i.redd.it/87mucqwt9nwh1.jpeg
- **Sears and browns food well, heats evenly and works for sauces and fond** (3 mentions)
  - "Thank you for doing an honest review of HexClad pans. I've had my HexClad cookware for about 2 1/5 years now and I still love them. They brown and sear foods beautifully, heat evenly and allow you to use lower temperatur…" YouTube https://www.youtube.com/watch?v=uMSz4FeERjI&lc=Ugw5LunzTQZsxZTTH294AaABAg
  - "I use Hex Clad pans which are specifically designed for induction. They require far lower temps than conventional cookware and stoves. Of course boiling is different, but absolutely need to use lower temps when searing a…" Reddit https://www.reddit.com/gallery/1x8mj9u
- **Warranty replacements were sent easily and without needing to return the old pan** (3 mentions)
  - "Had my pans for 1 year and expletives sticking that required an effort to clean. Reached out to customer service. Answered a few questions and sent pictures. Replacement pans, 8"-10"-12", arrived last week. Thank you hex…" YouTube https://www.youtube.com/watch?v=uMSz4FeERjI&lc=UgxKew8HKy3izgRxre14AaABAg
  - "I've have Hexclad pans that bought when they first arrived at Costco, About 7 years ago, They are in as new condition ( except one 8" pan that failed, They sent me a new one. No return needed.) and I use them for all my …" YouTube https://www.youtube.com/watch?v=8otAlofxst0&lc=UgyC1Mr_-w0_-wivk2B4AaABAg
- **Premium feel and good looks are a big part of the appeal** (1 mention)
  - "6-Month HexClad Review. HexClad Review – 6 Months In ​ I wanted an upgrade from my existing cookware setup, which included both non-stick and stainless steel pans. After a lot of research (and admittedly being dra…" Reddit https://www.reddit.com/r/hexclad/comments/1u4tb0n/6month_hexclad_review/
- **The Costco bundle at $379.99 with return policy feels like a great deal** (1 mention)
  - "I just purchased Hexclad 7pc set from Costco for the low price of 379.99 great deal considering a 6pc set from their site is 399.00 so I got the stir fry pan extra and I got Costco return policy and lifetime, I think I d…" YouTube https://www.youtube.com/watch?v=uMSz4FeERjI&lc=UgyEfIo9-_tOf24jMFR4AaABAg

## Complaints and problems

- **Eggs and other food stick badly, even when following the brand's own preheat and oil tips** (29 mentions)
  - "This is exactly how an @hexclad pan looks after cooking eggs https://t.co/OE781L2uaI" X https://x.com/philkyprianou/status/2082849965705990371
  - "Hexclad is shit. How do you charge $130 for a premium nonstick pan to get these kinds of results consistently?" Reddit https://www.reddit.com/r/cookware/comments/1xavx9k/hexclad_is_shit/
- **Overpriced for what is essentially textured Teflon, and the marketing is hype** (25 mentions)
  - "I like a non stick egg pan. EGG pan! Not non stick EVERY pan! Hexclad is a fad cookware brand. Ridiculous." TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
  - "Hexclad is shit. How do you charge $130 for a premium nonstick pan to get these kinds of results consistently?" Reddit https://www.reddit.com/r/cookware/comments/1xavx9k/hexclad_is_shit/
- **The nonstick coating flakes, peels or wears out within weeks to a couple of years** (19 mentions)
  - "[Sticker] the way theyre marketed as non toxic but its literally flaking off non stick coating like ok" TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
  - "we got hexclad pans at my house a few years ago and i had to take a few of them out of our cabinets so mom wouldn't use them bc they started peeling. every time i see gordon ramsay outfit a restaurant with all hexclad at…" TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
- **Marketed as non-toxic but contains PFAS/chemicals and faces a class action suit** (13 mentions)
  - "I like mine, but am super PISSED that it turns out that they LIED about PFA's 😭." TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
  - "And… There is a class action suit against them because of their supposedly safe nonstick coatings… Which are actually toxic. They aren't calling him out because he's making money. They've probably got their own grift goi…" Reddit https://www.reddit.com/r/cookware/comments/1p4ifew/why_dont_any_famous_chefs_call_out_ramsay_for/nqdcrzm/
- **Celebrity endorsement by Gordon Ramsay feels like a paid gimmick and hurts his credibility** (9 mentions)
  - "Gordon Ramsay really has more credibility than he deserves." TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
  - "Agreed. I don't like any celebrity endorsed cooking products. I buy things from restaurant supply stores. If restaurant cooks don't use gimmicky pans and stuff in restaurants, I don't need them at home." TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
- **Warranty is not honored; wear and peeling are called wear and tear and claims get deflected** (6 mentions)
  - "some quick research will let you know that hexclad is notorious for not honoring their warranty. It is why they are so hated. Their warranty only covers "manufacturing defects." Everything else is just considered "wear a…" YouTube https://www.youtube.com/watch?v=uMSz4FeERjI&lc=Ugw64tZuWLXNTqvwC7x4AaABAg
  - "Anyone here actually using titanium cookware long term?. I’ve gone through a HexClad, an Always Pan, and two Caraways in about 4 years. Every single one started sticking after about 6 months, usually right in the center …" Reddit https://www.reddit.com/r/cookware/comments/1xhj435/anyone_here_actually_using_titanium_cookware_long/
- **Customer service gives dismissive replies, blames the user and pushes replacements instead of refunds** (4 mentions)
  - "Damn I’m not the only one! I emailed them about it and they responded with some AI slop crap response. Even said “looks like your pan is dirty” lol." X https://x.com/puzhlyakov/status/2082979342351765876
  - "Has anyone ever gotten a full refund from HexClad instead of another replacement?. Bought the 7-piece HexClad set in 2022. The pans are messed up — same flaking issues that everyone complains about. I’ve already filed wa…" Reddit https://www.reddit.com/r/cookware/comments/1pk04x0/has_anyone_ever_gotten_a_full_refund_from_hexclad/

## Questions people ask

- **People ask how to preheat, season or oil the pan so eggs don't stick, suspecting user error** (26 mentions)
  - "This is a crazy way to admit you don’t know how to cook eggs" X https://x.com/ChereneAubert/status/2082971870375383189
  - "maybe user error?" X https://x.com/connorrolain/status/2082973953426116709
- **New buyers ask whether the pans are a gimmick and what to buy instead** (7 mentions)
  - "Is this it guys? Because if it is, she’s right. This is bull. Just in general. I’m new to buying my own stuff. I don’t know what good for me. [Photo]" TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
  - "GF wants hexclad, and according to this subreddit, they are trash. What can I buy her around a $300-400 budget?. I know nothing about cookware, and she mentioned hexclad, but after doing some research, it seems they are …" Reddit https://www.reddit.com/r/cookware/comments/1pbc10f/gf_wants_hexclad_and_according_to_this_subreddit/
- **Can it go in the oven or on a smoker, and does it work on gas, induction or glass cooktops** (7 mentions)
  - "Is that a hex clad pan? I’ve got a set but I’m afraid to use them on the smoker so I’m wanting to know if it behaves well" Reddit https://i.redd.it/03r9mu3fsjxh1.jpeg
  - "I've have Hexclad pans that bought when they first arrived at Costco, About 7 years ago, They are in as new condition ( except one 8" pan that failed, They sent me a new one. No return needed.) and I use them for all my …" YouTube https://www.youtube.com/watch?v=8otAlofxst0&lc=UgyC1Mr_-w0_-wivk2B4AaABAg
- **Is the coating toxic or PFAS-free after the formula change** (6 mentions)
  - "That lawsuit is old and been settled already. They changed the pan from a teflon based coating to ceramic. They were advertising it as pfas free before the change (teflon is pfas obviously) and it wasnt. Which is why now…" Reddit https://www.reddit.com/r/cookware/comments/1p4ifew/why_dont_any_famous_chefs_call_out_ramsay_for/nqdxtrf/
  - "For the record PTFE (polytetrafluoroethylene) IS TEFLON." YouTube https://www.youtube.com/watch?v=uMSz4FeERjI&lc=UgxvVQD6LRvuVY5UHIJ4AaABAg
- **Is it available in Europe, Mexico, Colombia, South Africa and at what price** (6 mentions)
  - "Isnit availble in europe ?" TikTok https://www.tiktok.com/@ninjakitchen/video/7705893306290539806
  - "Las necesito en cosa rica donde?" TikTok https://www.tiktok.com/@ninjakitchen/video/7705893306290539806
- **People ask why no famous chefs call out Ramsay for promoting HexClad** (5 mentions)
  - "Why don’t any famous chefs call out Ramsay for promoting Hexclad?. They’re genuinely most bang average non stick pans charged at a premium, it’s clearly promoted for money but why isn’t anyone holding him accountable for…" Reddit https://www.reddit.com/r/cookware/comments/1p4ifew/why_dont_any_famous_chefs_call_out_ramsay_for/
  - "Is it their responsibility though? Most of them are promoting one thing or another or even have their own cookware lines. They are making decent passive income from their associations. Would get rather messy and confusin…" Reddit https://www.reddit.com/r/cookware/comments/1p4ifew/why_dont_any_famous_chefs_call_out_ramsay_for/nqc1a7n/
- **What does the lifetime warranty actually cover** (3 mentions)
  - "Anyone here actually using titanium cookware long term?. I’ve gone through a HexClad, an Always Pan, and two Caraways in about 4 years. Every single one started sticking after about 6 months, usually right in the center …" Reddit https://www.reddit.com/r/cookware/comments/1xhj435/anyone_here_actually_using_titanium_cookware_long/
  - "Hexclad also offers a lifetime warranty. So if food start sticking, then they should replace it free of charge, wouldn't they?" YouTube https://www.youtube.com/watch?v=lIu73uEAJf0&lc=UgwAHvlN2LmIYNuytrZ4AaABAg

## Buying signals

- **Free-pan promo codes drove people to the site, which was laggy, sold out or later cancelled orders** (11 mentions)
  - "Genuine hell to cop but I got it. Site was laggy." X https://x.com/freshfadez_102/status/2114744310612779222
  - "Sold out 😭 working is dumb I miss the notifs cause I have to keep my phone on silent" X https://x.com/crunknwj/status/2114746142726443492
- **People are tempted or plan to buy after seeing reviews, some just for eggs** (9 mentions)
  - "This is an interesting new format-trying out products. I’m all for it. And oh no I might be forced to buy this pan but I have zero budget for it 😂" YouTube https://www.youtube.com/watch?v=3kJ1LN5eplY&lc=Ugx8IdK-ZUExJVNWewh4AaABAg
  - "In my opinion all nonstick pans are great for about a year and a half and then they start sucking. When I’m ready for a new set, I’m going try this. Thanks for reviewing." YouTube https://www.youtube.com/watch?v=3kJ1LN5eplY&lc=Ugzb-k6OQiCUpx3ztMR4AaABAg
- **The video convinced people who wanted HexClad not to buy, and people say save your money** (8 mentions)
  - "I'm sorry for your frustration but this made me so happy because I've wanted these for so long before seeing this. thank you for the PSA" TikTok https://www.tiktok.com/@christinadalacasa/video/7688388536688545038
  - "I think the problem is that you're not using non-stick eggs" TikTok https://www.tiktok.com/@christinadalacasa/video/7688388536688545038
- **Advice to buy factory seconds at 30-60% off or wait for Woot and deal prices** (7 mentions)
  - "Buy from their factory seconds website and save 30-60%….she will never know. I too this day can’t find a single defect on all of mine." Reddit https://www.reddit.com/r/cookware/comments/1pbc10f/gf_wants_hexclad_and_according_to_this_subreddit/nrskzmu/
  - "RARE SALE ON HEXCLAD PAN AT WOOT Now $140 (Orig. $210) https://t.co/YfppHR9aTd #ad Selling for way higher online https://t.co/qp8p2rIwVq" X https://x.com/GlitchedSavings/status/2120035275367948474
- **People bought the Costco set or plan to replace all their old pans** (3 mentions)
  - "I just purchased Hexclad 7pc set from Costco for the low price of 379.99 great deal considering a 6pc set from their site is 399.00 so I got the stir fry pan extra and I got Costco return policy and lifetime, I think I d…" YouTube https://www.youtube.com/watch?v=uMSz4FeERjI&lc=UgyEfIo9-_tOf24jMFR4AaABAg
  - "Thank you, Joe, for sharing these important tips and information. My dream has been to purchase a HexClad cooking set. I just ordered the whole shebang a couple of days ago. I should be receiving the set soon. Your great…" YouTube https://www.youtube.com/watch?v=8otAlofxst0&lc=UgywV9K95yAUb3hO0J14AaABAg
- **Some bought and returned them right away or through Costco after a year** (3 mentions)
  - "Hexclad are awful! I bought them and after a year of use the coating was flaking into my food. I bought them through Costco so I was able to return them" TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
  - "I bought them at Costco and returned them immediately after." TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
- **A gift buyer was warned off HexClad and asked for alternatives in the $300-400 range** (1 mention)
  - "GF wants hexclad, and according to this subreddit, they are trash. What can I buy her around a $300-400 budget?. I know nothing about cookware, and she mentioned hexclad, but after doing some research, it seems they are …" Reddit https://www.reddit.com/r/cookware/comments/1pbc10f/gf_wants_hexclad_and_according_to_this_subreddit/

## Compared with other brands

- **Cast iron, carbon steel and stainless steel are recommended as cheaper, longer-lasting alternatives** (35 mentions)
  - "Cast iron and stainless steel only" TikTok https://www.tiktok.com/@christinadalacasa/video/7688388536688545038
  - "don't buy branded pans. A good pan is a hunk of steel or cast iron." TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
- **Cheaper nonstick like Carote, T-fal, Tramontina, OXO, Scanpan, Blue Diamond and store brands work fine or better** (9 mentions)
  - "I never use hexclad for eggs bc of this. Great w other food. Still using my cheap tfal for eggs tho. :/" TikTok https://www.tiktok.com/@christinadalacasa/video/7688388536688545038
  - "I have been using an 8 inch Scan-pan (nonstick)for my eggs for years(like 15) and it still performs amazingly well. I only cook at medium heat induction and never use metal utensils. For everything else I use random 3 an…" Reddit https://www.reddit.com/r/cookware/comments/1pbc10f/gf_wants_hexclad_and_according_to_this_subreddit/nrssmd2/
- **All-Clad is praised as the better premium brand** (8 mentions)
  - "All clad d3. Forget hexclad. Hot garbage. My set didn’t even last a year…" Reddit https://www.reddit.com/r/cookware/comments/1pbc10f/gf_wants_hexclad_and_according_to_this_subreddit/nrpbguc/
  - "I mean get her what she wants, but i used my hex clad basically 2-3x a day everyday for a year straight. The"coating" did not hold up at all. I’m very familiar cooking on stainless in the first place. So when i hear peop…" Reddit https://www.reddit.com/r/cookware/comments/1pbc10f/gf_wants_hexclad_and_according_to_this_subreddit/nrprhu3/
- **Viking titanium pans are recommended over HexClad for no-oil eggs** (3 mentions)
  - "Viking titanium pans!!! I switched from hex clad to Viking titanium pans they are the best pans I’ve ever used u can literally cook an egg with no oil and it won’t stick" TikTok https://www.tiktok.com/@christinadalacasa/video/7688388536688545038
  - "I got the Viking pure glide pro (super good reviews) and it’s been 2 months now and they still work amazing. Hoping to own them a very long time." TikTok https://www.tiktok.com/@josie.and.the.boys/video/7696360687056030990
- **Cheap TJ Maxx and Home Goods pans outperform HexClad** (2 mentions)
  - "My Hexclad was a culinary grad gift and it was peeling within 2 WEEKS!😭 My tjmaxx pans have never done me wrong lol." TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
  - "stainless steel pans are the way to go. I have had the most expensive stainless pans and the cheapest. My favorite stainless pan that never sticks came from Home Goods. expensive pans are a waste of money" TikTok https://www.tiktok.com/@christinadalacasa/video/7688388536688545038
- **GreenPan ceramic is seen as top of the line and half the price** (1 mention)
  - "Green Pan full ceramic/steel are the top of the line, half the price of Hexclad, Hexclad is a scam." TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
- **HexClad is lumped together with Caraway as overhyped brands** (1 mention)
  - "Hexclad and FUCKING Caraway" TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742

## What people want next

- **Users want clear preheat, oil, seasoning and cleaning instructions so eggs don't stick** (11 mentions)
  - "You need to let the pans get hot before putting eggs in" TikTok https://www.tiktok.com/@christinadalacasa/video/7688388536688545038
  - "let the pan get super hot, then add a touch of oil and no issues" TikTok https://www.tiktok.com/@christinadalacasa/video/7688388536688545038
- **People want honest reviews and long-term follow-ups before buying** (6 mentions)
  - "I'm sorry for your frustration but this made me so happy because I've wanted these for so long before seeing this. thank you for the PSA" TikTok https://www.tiktok.com/@christinadalacasa/video/7688388536688545038
  - "Thank you for doing an honest review of HexClad pans. I've had my HexClad cookware for about 2 1/5 years now and I still love them. They brown and sear foods beautifully, heat evenly and allow you to use lower temperatur…" YouTube https://www.youtube.com/watch?v=uMSz4FeERjI&lc=Ugw5LunzTQZsxZTTH294AaABAg
- **International fans wish they could buy it in their country** (6 mentions)
  - "😥es lo yo quiero pero en Colombia 🤷🏻‍♀️" TikTok https://www.tiktok.com/@ninjakitchen/video/7705893306290539806
  - "Isnit availble in europe ?" TikTok https://www.tiktok.com/@ninjakitchen/video/7705893306290539806
- **People want HexClad to honor its warranty, stop blaming users and give full refunds** (4 mentions)
  - "Damn I’m not the only one! I emailed them about it and they responded with some AI slop crap response. Even said “looks like your pan is dirty” lol." X https://x.com/puzhlyakov/status/2082979342351765876
  - "some quick research will let you know that hexclad is notorious for not honoring their warranty. It is why they are so hated. Their warranty only covers "manufacturing defects." Everything else is just considered "wear a…" YouTube https://www.youtube.com/watch?v=uMSz4FeERjI&lc=Ugw64tZuWLXNTqvwC7x4AaABAg
- **People want cookware that lasts a lifetime instead of disposable nonstick** (3 mentions)
  - "the only pans you should buy are ones that last a lifetime and those are high quality stainless, carbon steel and cast iron." TikTok https://www.tiktok.com/@christinadalacasa/video/7688388536688545038
  - "Why can’t people just accept that you’ll have to soak a pot or pan? I’d rather sand and polish metal, than throw it out because 0.001” of material is compromised. Hex clad is just teflon and people buying technology inst…" TikTok https://www.tiktok.com/@dear.arabella/video/7680209762541161742
- **Viewers want comparisons against other clad and ceramic pans** (1 mention)
  - "Have you ever done a comparison to several clad pans including greenpan valencia-pro-ceramic-nonstick?" YouTube https://www.youtube.com/watch?v=uMSz4FeERjI&lc=UgxKfFKC6Pg12o_RNrV4AaABAg
- **Wants the pans made in pink** (1 mention)
  - "Please make them pink…also the microwave and the coffee machines aswell MAKE IT ALL PINK I BEG👀!" TikTok https://www.tiktok.com/@ninjakitchen/video/7705893306290539806

## Quotes

> [Sticker] the way theyre marketed as non toxic but its literally flaking off non stick coating like ok
> -- @darlingube on TikTok, https://www.tiktok.com/@dear.arabella/video/7680209762541161742

> Damn I’m not the only one! I emailed them about it and they responded with some AI slop crap response. Even said “looks like your pan is dirty” lol.
> -- @puzhlyakov on X, https://x.com/puzhlyakov/status/2082979342351765876

> some quick research will let you know that hexclad is notorious for not honoring their warranty. It is why they are so hated. Their warranty only covers "manufacturing defects." Everything else is just considered "wear and tear" including a loss of nonstick properties. get that bag though i guess.
> -- @Aekif on YouTube, https://www.youtube.com/watch?v=uMSz4FeERjI&lc=Ugw64tZuWLXNTqvwC7x4AaABAg

> I assume 😂
> -- @philkyprianou on X, https://x.com/philkyprianou/status/2082973512155754620

> Thank goodness I researched before I bought them and realized theybr a scam
> -- @phoenixneri on TikTok, https://www.tiktok.com/@christinadalacasa/video/7688388536688545038

> I’m not positive but I’m not sure that hex clad is PTFE free or PFOA free . … also keep in mind that the replacement for Teflon was Gen X. PFA are such a problem that they’re even finding it in raindrops! It’s in our water. It’s in the raindrops because of evaporation from our oceans. PFA’s are forever! Organic authority has an approved of seal for a clean cookware Number one is caraway HOME nonst…
> -- @mymys1992 on YouTube, https://www.youtube.com/watch?v=3kJ1LN5eplY&lc=Ugyk19gdwI7X9KAby2x4AaABAg